FAQ
Q. What is the Quality Standard of the Den of the Fox Jewelry Collection?
.A. We have been Designing & Making Jewelry for over 14 years
and selling online since 2012.
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We have a very simple philosophy at Den of the Fox
"We only sell Jewelry that We Wear Ourselves"
Each order is also packaged and shipped by us, in house, with our own hands, so please be confident that we take our commitment to you seriously.
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Q. How do I measure my Ring size?
Q. How do I measure my Ring size?
A. Please click on 'HOW TO MEASURE YOUR RING SIZE'
in the 'support' menu at the bottom left of this page.
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Q. How do I measure my Bracelet size?
Q. How do I measure my Bracelet size?
A. Please click on HOW TO 'MEASURE YOUR BRACELET SIZE'
in the 'support' menu at the bottom left of this page.
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Q. How do I measure my Chain size?
Q. How do I measure my Chain size?
A. Please click on the 'CHAIN SIZE CHART'
in the 'support' menu at the bottom left of this page.
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Q. Do you make custom sizes for your Chains and Bracelets?
Q. Do you make custom sizes for your Chains and Bracelets?
A. Yes we do! If there is a special Chain or Bracelet size that you need and it is not available in the item size selection, we are happy to make special sizes for you.
Please fill out the form below with a link to the item and provide us with
as much detail as you can and we will get back to you.
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Q. Once I have selected my items and completed my purchase,
Q. Once I have selected my items and completed my purchase,
How many days until my Order is Shipped?
A. In some cases like custom sizes, we need time to prepare your Order, but regardless of that, your Order will be shipped within no more than 3 Business days
after you complete your Order at check-out and your payment has cleared.
Please rest assured that we are very efficient and we are on it!
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Q. How long will my Order take to arrive to me?
Q. How long will my Order take to arrive to me?
A. Shipping times vary depending on each customers location.
Please see the Estimated Shipping times included with your Order.
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Q. My Order is a gift for someone special.
Q. My Order is a gift for someone special.
Will there be receipts showing the purchase price inside my parcel?
A. We understand that many Orders we receive are a gift for someone special, so please be assured that we DO NOT include any paperwork showing the purchase price of your Order.
Your 'Proof of Purchase' is your digital payment method, and it is private.
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IF YOU HAVE ANY OTHER QUESTIONS,
IF YOU HAVE ANY OTHER QUESTIONS,
PLEASE CONTACT US VIA THE CONTACT FORM BELOW AND
WE WILL GET BACK TO YOU AS SOON AS WE CAN